{"id":812,"date":"2024-02-19T14:06:53","date_gmt":"2024-02-19T14:06:53","guid":{"rendered":"http:\/\/invsantaeliana.com\/?page_id=812"},"modified":"2024-02-19T16:00:38","modified_gmt":"2024-02-19T16:00:38","slug":"canal-de-denuncias","status":"publish","type":"page","link":"https:\/\/wpt.invsantaeliana.com\/en\/canal-de-denuncias\/","title":{"rendered":"WHISTLEBLOWER CHANNEL"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"812\" class=\"elementor elementor-812\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-63834004 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"63834004\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;slideshow&quot;,&quot;background_slideshow_gallery&quot;:[{&quot;id&quot;:&quot;302&quot;,&quot;url&quot;:&quot;https:\\\/\\\/wpt.invsantaeliana.com\\\/wp-content\\\/uploads\\\/2023\\\/08\\\/dump-truck-pit-mine-1-e1692183468394-1.jpg&quot;}],&quot;background_slideshow_loop&quot;:&quot;yes&quot;,&quot;background_slideshow_slide_duration&quot;:5000,&quot;background_slideshow_slide_transition&quot;:&quot;fade&quot;,&quot;background_slideshow_transition_duration&quot;:500}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-57c5cb41\" data-id=\"57c5cb41\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1f4eceb7 elementor-widget elementor-widget-heading\" data-id=\"1f4eceb7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.19.0 - 28-02-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">WHISTLEBLOWER CHANNEL<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-249cd392 elementor-widget elementor-widget-text-editor\" data-id=\"249cd392\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.19.0 - 28-02-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><a href=\"https:\/\/wpt.invsantaeliana.com\/en\/\">Index<\/a> | <strong>WHISTLEBLOWER CHANNEL<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-118b8073 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"118b8073\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-505f032b\" data-id=\"505f032b\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-inner-section elementor-element elementor-element-7483ba81 elementor-section-full_width elementor-section-content-middle elementor-section-height-default elementor-section-height-default\" data-id=\"7483ba81\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5d6c2543\" data-id=\"5d6c2543\" data-element_type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-57021a18 elementor-widget elementor-widget-heading\" data-id=\"57021a18\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Make your reports here<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-385af18a elementor-widget elementor-widget-text-editor\" data-id=\"385af18a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Discover our whistleblowing channel, designed for you to report anonymously, easily, and quickly. Your voice matters, and here we provide the platform to make it heard without complications.<\/p><p>You can contact us through WhatsApp, send us an email to our reporting inbox, or use our online form.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f1289d elementor-widget__width-auto elementor-widget-mobile__width-inherit elementor-widget elementor-widget-eael-creative-button\" data-id=\"4f1289d\" data-element_type=\"widget\" data-widget_type=\"eael-creative-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"eael-creative-button-wrapper\">\n\n            <a class=\"eael-creative-button eael-creative-button--winona\" href=\"http:\/\/wa.link\/1m0i20\" data-text=\"Contacto directo\">\n\n\t    \n                <div class=\"creative-button-inner\">\n\n                                            <span class=\"eael-creative-button-icon-left\"><i aria-hidden=\"true\" class=\"fab fa-whatsapp\"><\/i><\/span>                    \n                    <span class=\"cretive-button-text\">Direct Contact<\/span>\n\n                                    <\/div>\n\t                        <\/a>\n        <\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa22986 elementor-widget__width-auto elementor-widget-mobile__width-inherit elementor-widget elementor-widget-eael-creative-button\" data-id=\"aa22986\" data-element_type=\"widget\" data-widget_type=\"eael-creative-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"eael-creative-button-wrapper\">\n\n            <a class=\"eael-creative-button eael-creative-button--default\" href=\"mailto:denuncias@invsantaeliana.com\" data-text=\"Contacto directo\">\n\n\t    \n                <div class=\"creative-button-inner\">\n\n                                            <span class=\"eael-creative-button-icon-left\"><i aria-hidden=\"true\" class=\"fas fa-angle-right\"><\/i><\/span>                    \n                    <span class=\"cretive-button-text\">Write us an E-Mail<\/span>\n\n                                    <\/div>\n\t                        <\/a>\n        <\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-29cf35d9\" data-id=\"29cf35d9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4b16dfdd elementor-button-align-start elementor-invisible elementor-widget elementor-widget-form\" data-id=\"4b16dfdd\" data-element_type=\"widget\" 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.e-font-icon-svg{height:1em}.elementor-select-wrapper .select-caret-down-wrapper{position:absolute;top:50%;transform:translateY(-50%);inset-inline-end:10px;pointer-events:none;font-size:11px}.elementor-select-wrapper .select-caret-down-wrapper svg{display:unset;width:1em;aspect-ratio:unset;fill:currentColor}.elementor-select-wrapper .select-caret-down-wrapper i{font-size:19px;line-height:2}.elementor-select-wrapper.remove-before:before{content:\"\"!important}<\/style>\t\t<form class=\"elementor-form\" method=\"post\" name=\"New Form\" action=\"\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"812\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"4b16dfdd\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tName\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Name\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_d5bd0e5 elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_d5bd0e5\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tPhone Number\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_d5bd0e5]\" id=\"form-field-field_d5bd0e5\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Phone Number\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers 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elementor-screen-only\">\n\t\t\t\t\t\t\t\tMessage\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\" placeholder=\"Message\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button type=\"submit\" class=\"elementor-button elementor-size-xs\">\n\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-align-icon-left elementor-button-icon\">\n\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-angle-right\"><\/i>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Submit<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-fa630d7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fa630d7\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bde273e\" data-id=\"bde273e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-inner-section elementor-element elementor-element-3da01a2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3da01a2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-9f5c3ed\" data-id=\"9f5c3ed\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-80ed0a6 elementor-widget elementor-widget-heading\" data-id=\"80ed0a6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">COMPLAINTS AND INVESTIGATION PROTOCOL<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3780fe7 elementor-widget elementor-widget-text-editor\" data-id=\"3780fe7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ol><li style=\"font-weight: 400;\" aria-level=\"2\"><b>Receipt of Complaints:<\/b><ul><li style=\"font-weight: 400;\" aria-level=\"3\"><span style=\"font-weight: 400;\">All employees are aware of the existence of the complaints channel and how to access it.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"3\"><span style=\"font-weight: 400;\">There is a system in place to classify and record each complaint confidentially.<\/span><\/li><\/ul><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><b>Anonymity and Confidentiality:<\/b><ul><li style=\"font-weight: 400;\" aria-level=\"3\"><span style=\"font-weight: 400;\">The possibility to make complaints anonymously is guaranteed.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"3\"><span style=\"font-weight: 400;\">Measures are implemented to protect the confidentiality of the complainants and the information provided.<\/span><\/li><\/ul><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><b>Internal Investigation:<\/b><ul><li style=\"font-weight: 400;\" aria-level=\"3\"><span style=\"font-weight: 400;\">An independent and competent investigation team will be assigned to evaluate each complaint.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"3\"><span style=\"font-weight: 400;\">There is a clear and specific investigation process in place to address complaints effectively.<\/span><\/li><\/ul><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><b>Transparent Communication:<\/b><ul><li style=\"font-weight: 400;\" aria-level=\"3\"><span style=\"font-weight: 400;\">There is a protocol for transparently communicating the results of investigations.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"3\"><span style=\"font-weight: 400;\">Periodic updates are provided to complainants, whenever possible without compromising confidentiality.<\/span><\/li><\/ul><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><b>Whistleblower Protection:<\/b><ul><li style=\"font-weight: 400;\" aria-level=\"3\"><span style=\"font-weight: 400;\">There are measures in place to protect whistleblowers from potential retaliation.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"3\"><span style=\"font-weight: 400;\">Clear policies against discrimination or retaliation towards those who make good faith complaints are established.<\/span><\/li><\/ul><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><b>Annual Report of Complaints:<\/b><ul><li style=\"font-weight: 400;\" aria-level=\"3\"><span style=\"font-weight: 400;\">An annual report summarizing the number and type of complaints received, actions taken, and internally learned lessons is prepared and published within Inversiones Santa Eliana Limitada.<\/span><\/li><\/ul><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><b>Continuous Training:<\/b><ul><li style=\"font-weight: 400;\" aria-level=\"3\"><span style=\"font-weight: 400;\">There is a plan for periodic training for employees on the importance of the reporting channel and how to utilize it effectively.\u00a0<\/span><\/li><\/ul><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><b>Continuous Evaluation:<\/b><ul><li style=\"font-weight: 400;\" aria-level=\"3\"><span style=\"font-weight: 400;\">Conducts regular assessments of the functioning of the reporting channel to identify potential improvements.<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/li><\/ul><\/li><\/ol><p><strong>The implementation of this complaints channel and protocol at Inversiones Santa Eliana Limitada enhances corporate readiness to address any issues in an ethical and transparent manner, promoting an organizational culture based on integrity and accountability. <\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>CANAL DE DENUNCIAS Inicio | Canal de denuncias Haz tus denuncias aqu\u00ed Descubre nuestro canal de denuncias, dise\u00f1ado para que puedas reportar de forma an\u00f3nima, sencilla y r\u00e1pida. Tu voz importa, y aqu\u00ed te brindamos la plataforma para hacerla escuchar sin complicaciones. Puedes contactarnos por nuestro WhatsApp, escribirnos un correo a nuestra casilla de denuncias &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/wpt.invsantaeliana.com\/en\/canal-de-denuncias\/\"> <span class=\"screen-reader-text\">WHISTLEBLOWER CHANNEL<\/span> Read More \u00bb<\/a><\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","footnotes":"","_joinchat":[]},"_links":{"self":[{"href":"https:\/\/wpt.invsantaeliana.com\/en\/wp-json\/wp\/v2\/pages\/812"}],"collection":[{"href":"https:\/\/wpt.invsantaeliana.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wpt.invsantaeliana.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wpt.invsantaeliana.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/wpt.invsantaeliana.com\/en\/wp-json\/wp\/v2\/comments?post=812"}],"version-history":[{"count":34,"href":"https:\/\/wpt.invsantaeliana.com\/en\/wp-json\/wp\/v2\/pages\/812\/revisions"}],"predecessor-version":[{"id":868,"href":"https:\/\/wpt.invsantaeliana.com\/en\/wp-json\/wp\/v2\/pages\/812\/revisions\/868"}],"wp:attachment":[{"href":"https:\/\/wpt.invsantaeliana.com\/en\/wp-json\/wp\/v2\/media?parent=812"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}